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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Miller

March 26, 2025

5  out of  5
rating by James Miller
"Easy experience switching policies from one state to another. Angel was very helpful throughout my experience"
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Jason Beckman

March 25, 2025

5  out of  5
rating by Jason Beckman
"Rainey Hawkins was great to work with on my insurance Quote. Was a smooth transition changing insurance companies!!"
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Q Malone

March 17, 2025

4  out of  5
rating by Q Malone
"They were very helpful on the insurance 🙄 😒 😑"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our Russ Glaze team! We’re here to help! Russ"
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Milad Kheirvari

March 17, 2025

5  out of  5
rating by Milad Kheirvari
"They're the best especially Cayla helps to get an amazing quote on the car and house. Really blessed to work with them"
We responded:
"Thank you for your 5-star review! My Russ Glaze State Farm team and I are happy to be your good neighbor! You know you have choices and are proud Amarillo has made us the largest agency in the area! Russ"
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Ester Rael

March 7, 2025

5  out of  5
rating by Ester Rael
"Angel has been a blessing to us. She is always available for any need. She is so professional and courteous."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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D L

March 7, 2025

5  out of  5
rating by D L
"Miss Caylee was very helpful and helping me sign up and get the best deal for my insurance for my auto and my renters insurance. She was very helpful and very informative and I highly recommend her and her firm with State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Jaeger

February 24, 2025

5  out of  5
rating by Jessica Jaeger
"Rainey was great to work with answered all my questions and followed up with me! Very patient with us and got us a great policy that we can afford!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Russ"
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Shane Logan

February 11, 2025

5  out of  5
rating by Shane Logan
"Rainey provided excellent customer service, was extremely helpful and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! More importantly we are grateful you selected us to take care of you and your family on all your insurance needs, along with financial services. Thanks Russ"
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Sunflower DAUN

February 4, 2025

5  out of  5
rating by Sunflower DAUN
"I have Been with Russ for over 10 years since his small building on 27th st . He has helped me learn how to be financial responsible. Since I lost my Father in 2008 they are like family. His staff is extremely helpful."
We responded:
"Thank you so much for the kind words and the review! We are delighted to know you had a great experience with our State Farm office. My team and I are blessed to have great customers like you! It is this community that has made us the largest agency in the Panhandle! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rahnesha Bunch

January 28, 2025

5  out of  5
rating by Rahnesha Bunch
"The customer service I received from Angel was magnificent! Thank you for taking the time to provide me with the quotes I requested. I chose a policy with my employer but I will definitely keep you all in mind due to the awesome service I received."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Susan Allen

January 8, 2025

5  out of  5
rating by Susan Allen
"Just got new insurance from State Farm (Heather) and she was over the top amazing getting me the best quote for my home; plus she educated me on my roof. I completely trust Heather plus its great to have a local person to talk to. Highly recommend her and State Farm; they are very blessed to have her on their team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jim

December 12, 2024

5  out of  5
rating by Jim
"I worked with Cayla Bowman. She was very patient and attentive with me and took the time to find State Farm's best rates for my auto insurance. This included a suggestion that I bundle my home insurance. It's significant to me that she didn't pressure me into anything. I'd highly recommend this agency, and when you call, DO ask for Cayla."
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Sharon Bailey

November 6, 2024

5  out of  5
rating by Sharon Bailey
"Very professional & great customer service. Angel was a tremendous help with new auto & home policies. Very patient & kind. A very smooth transition from old to new policies. Great job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We LOVE handling all YOUR AUTO, HOME, LIFE, HEALTH, AND FIANNCIAL SERVICEs for you and your family! Thanks Russ"
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Megan hardin

October 19, 2024

5  out of  5
rating by Megan hardin
"We have used Rainey at State Farm for over a year now. We are getting the best car insurance and now we have bundled our home insurance along with it. She has made every transition for us extremely easy and saved us so much money in the process. She got our recent home insurance added and all paper work done very quickly. She always finds the best deductibles to be used in each of our policies. We highly recommend using her for fast, easy and affordable insurance."
We responded:
"Megan, thank you for the review! Rainey does a great job for my agency. My team wants to treat each customer like family. We are blessed and grateful for each and every customer. We love doing your auto, home, life, health, and financial services. We have grown to be the largest agency because we work hard for each and every customer. Thanks Russ"
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Samuel Bauman

October 12, 2024

5  out of  5
rating by Samuel Bauman
"Great customer service!"
We responded:
"Samuel, thank you for trusting my agency for your auto, home, life, health, and financial service needs. We appreciate you taking your time to give us a review and trusting us to take care of all your service needs. We are here to serve you and the rest of our customers. It is customers like you who have helped us grow to be the largest agency. Thanks again Russ"
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Stephanie Thompson

October 10, 2024

5  out of  5
rating by Stephanie Thompson
"Ashleigh Ayers is the BEST. I can’t recommend her enough! She was super knowledgeable and helped us get auto, renters and life set up for a great rate. On top of that, she was super kind and easy to work with. 10/10!!"
We responded:
"Stephanie, thank you for the kind words! We are blessed to have grown to be the largest agency in the panhandle. We love taking care of our families! Thanks again, Russ"
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Don Elkins

October 5, 2024

5  out of  5
rating by Don Elkins
"Agent was very nice and answered all questions. We found better coverage for less money."
We responded:
"Don, thank you for taking the time to do a review about my agency! We want to treat each and every customer like they are family! We pride ourselves on how hard we work. It is what has made us the largest agency in panhandle to cover your auto, home, life, health, and financial service needs. Know that you can call me at office or my cell anytime, thanks! Russ"
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Philip Moran

October 5, 2024

5  out of  5
rating by Philip Moran
"Richard is the best. Easy to talk to plus got the best rates. Very professional!! Highly recommended!!"
We responded:
"Phillip, thank you for giving Richard and my agency a 5 star review. We love helping our customers with their auto, home, renters, life, pap, health, and financial service needs! No one will work harder for you than us! I know you can spend your money anywhere. I come from a family that has owned businesses. My dad always said you work for the people that pay you. Thank you Russ"
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Lacee D

October 5, 2024

5  out of  5
rating by Lacee D
"Richard provided good detailed information, kept in contact as I was looking at all the options. I appreciate the customer service provided"
We responded:
"Lacee, thank you for trusting Richard and my agency for your auto, home, life, health, and financial service needs. We appreciate you taking your time and looking at options. We are here to serve our you and the rest of our customers. It is customers like you who have helped us grow to be the largest agency. Thanks again Russ"
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Matthew Gomez

October 1, 2024

5  out of  5
rating by Matthew Gomez
"One of the best insurance experiences I’ve had. Mr. Richard got me taken care of in a professional manner. I highly recommend giving a call to him. He had the answers to all my questions and if he didn’t have the answers he made sure to get them for me quickly."
We responded:
"Mathew, thank you very much for the kind words! We spend a lot of time training on listening to our customers and their needs. We work for our customers and appreciate you being a part of my agency. We are blessed to be the largest agency in the panhandle. We love taking care of our customers insurance and financial service needs. If you ever have questions on your auto, home, life, health , or financial service needs let us know. Thank you Russ "
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Angel McCarty

September 20, 2024

5  out of  5
rating by Angel McCarty
"Richard helped us save on auto insurance as well as getting us set up with renters insurance!! Very professional and timely as well!"
We responded:
"Angel, I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
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ML W

September 20, 2024

5  out of  5
rating by ML W
"I worked with Ashley. She is very knowledgeable, was very responsive, and best of all, gave me great rates!"
We responded:
"ML, Rates go up and down, but we will always be here for you! Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
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Ernest Sanchez

September 3, 2024

5  out of  5
rating by Ernest Sanchez
"My wife and I where looking for new insurance for our vehicles and home. We got I contact with Angel from Russ Glaze . She has been amazing to to business with. She will walk you through everstep to make it a pain free and pleasant experience. So if you need any give her and the team a call."
We responded:
"Ernest, thank you very much! We are blessed to have a great customer base. We love what we do! Russ"
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butterfly of grace

August 27, 2024

5  out of  5
rating by butterfly of grace
"👍"
We responded:
"Thank you for the review!! I appreciate your business very much! Russ"
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David Quintana

August 23, 2024

5  out of  5
rating by David Quintana
"It was great awesome 💯"
We responded:
"David, Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"