Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Bailey

Sharon Bailey

November 6, 2024

5  out of  5
rating by Sharon Bailey
"Very professional & great customer service. Angel was a tremendous help with new auto & home policies. Very patient & kind. A very smooth transition from old to new policies. Great job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We LOVE handling all YOUR AUTO, HOME, LIFE, HEALTH, AND FIANNCIAL SERVICEs for you and your family! Thanks Russ"
Profile photo of Megan hardin

Megan hardin

October 19, 2024

5  out of  5
rating by Megan hardin
"We have used Rainey at State Farm for over a year now. We are getting the best car insurance and now we have bundled our home insurance along with it. She has made every transition for us extremely easy and saved us so much money in the process. She got our recent home insurance added and all paper work done very quickly. She always finds the best deductibles to be used in each of our policies. We highly recommend using her for fast, easy and affordable insurance."
We responded:
"Megan, thank you for the review! Rainey does a great job for my agency. My team wants to treat each customer like family. We are blessed and grateful for each and every customer. We love doing your auto, home, life, health, and financial services. We have grown to be the largest agency because we work hard for each and every customer. Thanks Russ"
Profile photo of Samuel Bauman

Samuel Bauman

October 12, 2024

5  out of  5
rating by Samuel Bauman
"Great customer service!"
We responded:
"Samuel, thank you for trusting my agency for your auto, home, life, health, and financial service needs. We appreciate you taking your time to give us a review and trusting us to take care of all your service needs. We are here to serve you and the rest of our customers. It is customers like you who have helped us grow to be the largest agency. Thanks again Russ"
Profile photo of Stephanie Thompson

Stephanie Thompson

October 10, 2024

5  out of  5
rating by Stephanie Thompson
"Ashleigh Ayers is the BEST. I can’t recommend her enough! She was super knowledgeable and helped us get auto, renters and life set up for a great rate. On top of that, she was super kind and easy to work with. 10/10!!"
We responded:
"Stephanie, thank you for the kind words! We are blessed to have grown to be the largest agency in the panhandle. We love taking care of our families! Thanks again, Russ"
Profile photo of Don Elkins

Don Elkins

October 5, 2024

5  out of  5
rating by Don Elkins
"Agent was very nice and answered all questions. We found better coverage for less money."
We responded:
"Don, thank you for taking the time to do a review about my agency! We want to treat each and every customer like they are family! We pride ourselves on how hard we work. It is what has made us the largest agency in panhandle to cover your auto, home, life, health, and financial service needs. Know that you can call me at office or my cell anytime, thanks! Russ"
Profile photo of Philip Moran

Philip Moran

October 5, 2024

5  out of  5
rating by Philip Moran
"Richard is the best. Easy to talk to plus got the best rates. Very professional!! Highly recommended!!"
We responded:
"Phillip, thank you for giving Richard and my agency a 5 star review. We love helping our customers with their auto, home, renters, life, pap, health, and financial service needs! No one will work harder for you than us! I know you can spend your money anywhere. I come from a family that has owned businesses. My dad always said you work for the people that pay you. Thank you Russ"
Profile photo of Lacee D

Lacee D

October 5, 2024

5  out of  5
rating by Lacee D
"Richard provided good detailed information, kept in contact as I was looking at all the options. I appreciate the customer service provided"
We responded:
"Lacee, thank you for trusting Richard and my agency for your auto, home, life, health, and financial service needs. We appreciate you taking your time and looking at options. We are here to serve our you and the rest of our customers. It is customers like you who have helped us grow to be the largest agency. Thanks again Russ"
Profile photo of Matthew Gomez

Matthew Gomez

October 1, 2024

5  out of  5
rating by Matthew Gomez
"One of the best insurance experiences I’ve had. Mr. Richard got me taken care of in a professional manner. I highly recommend giving a call to him. He had the answers to all my questions and if he didn’t have the answers he made sure to get them for me quickly."
We responded:
"Mathew, thank you very much for the kind words! We spend a lot of time training on listening to our customers and their needs. We work for our customers and appreciate you being a part of my agency. We are blessed to be the largest agency in the panhandle. We love taking care of our customers insurance and financial service needs. If you ever have questions on your auto, home, life, health , or financial service needs let us know. Thank you Russ "
Profile photo of Angel McCarty

Angel McCarty

September 20, 2024

5  out of  5
rating by Angel McCarty
"Richard helped us save on auto insurance as well as getting us set up with renters insurance!! Very professional and timely as well!"
We responded:
"Angel, I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of ML W

ML W

September 20, 2024

5  out of  5
rating by ML W
"I worked with Ashley. She is very knowledgeable, was very responsive, and best of all, gave me great rates!"
We responded:
"ML, Rates go up and down, but we will always be here for you! Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Ernest Sanchez

Ernest Sanchez

September 3, 2024

5  out of  5
rating by Ernest Sanchez
"My wife and I where looking for new insurance for our vehicles and home. We got I contact with Angel from Russ Glaze . She has been amazing to to business with. She will walk you through everstep to make it a pain free and pleasant experience. So if you need any give her and the team a call."
We responded:
"Ernest, thank you very much! We are blessed to have a great customer base. We love what we do! Russ"
Profile photo of butterfly of grace

butterfly of grace

August 27, 2024

5  out of  5
rating by butterfly of grace
"👍"
We responded:
"Thank you for the review!! I appreciate your business very much! Russ"
Profile photo of David Quintana

David Quintana

August 23, 2024

5  out of  5
rating by David Quintana
"It was great awesome 💯"
We responded:
"David, Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your insurance needs for auto, home, life, health, and financial services! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Ronnie Benavidez

Ronnie Benavidez

August 17, 2024

5  out of  5
rating by Ronnie Benavidez
"We were really needing to find new insurance and Clay Irwin was extremely helpful in finding a better rate and better coverage."
We responded:
"Ronnie, I am so glad Clay could help you when you needed it most! Clay does a great job and has a lot of experience! We love that we offer auto, home, life, health, and financial services. If there is anything are customers need, we can them with their needs. We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of kyle buchanan

kyle buchanan

August 15, 2024

5  out of  5
rating by kyle buchanan
"Ashleigh was awesome to work with. Great people skills, was never pushy but she worked hard for me and provided the insurance I needed. Most helpful."
We responded:
"Kyle, Ashleigh does a great job! She loves taking care of people, which is why she is a part of my agency! I promise we will work our tails off for you and your family. We will take care of all your auto, home, life, health, and financial service needs! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Maria Heredia

Maria Heredia

August 13, 2024

5  out of  5
rating by Maria Heredia
"I highly recommend that if you’re in the market for insurance you get in touch with Brad Davis with State Farm. Not only did he save me 50% of what I was paying with my previous insurance company. He also took care of the switch between companies so seamless. With insurance premiums on the rise reached out to Brad and see if he can save you some money."
We responded:
"Maria, Thank you for your business! Building longevity discounts is more important than ever before. Once you are with us it is hard to beat us. They can beat for short time but over long haul very hard. I promise we will work our tails off for you and your family. We will take care of all your auto, home, life, health, and financial service needs! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Jose R. Leyva Machado

Jose R. Leyva Machado

August 12, 2024

5  out of  5
rating by Jose R. Leyva Machado
"Buen servicio, trato, se demuestra es excelente profesionalidad en el trabajo que realizan."
We responded:
"Jose, Thanks for the review and thank you for trusting us for all your auto, home, life, health, and financial needs. We promise to work our tails off for you! We love referrals! Russ"
Profile photo of Juan Campos

Juan Campos

August 9, 2024

5  out of  5
rating by Juan Campos
""Clay was very efficient and nice! He got me taken care of in a timely manner. 10/10""
We responded:
"Juan, Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your auto, home, life, health, and financial service needs! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Fleurde Lee

Fleurde Lee

August 4, 2024

5  out of  5
rating by Fleurde Lee
"I had State Farm coverage in another state. I used a third party to find my best rates and wow! It was still State Farm. The third party transferred me and I worked with Falynn Van Winkle from start to finish. State Farm is covering my auto and bike at better rates than others who advertise a lot and brag about bundling. Sorry what's her name and the little lizard ya just can't beat State Farm for me."
We responded:
"Fluerde, Once you are with us it is hard to beat are price. If they beat us, it won't usually last long! Thank you for your business! I promise we will work our tails off for you and your family. We will take care of all your auto, home, life, health, and financial service needs! We have grown to be the largest agency in the Panhandle because we value our customers. We know they work hard for their money, so we want to work hard for them. Thanks Russ"
Profile photo of Unique Douglas

Unique Douglas

July 25, 2024

5  out of  5
rating by Unique Douglas
"Richard was very efficient and nice! He got me taken care of in a timely manner. 10/10"
We responded:
"Unique, thank you! We love helping families with all their auto, home, life, and health insurance needs. We are one of the top financial service agencies in the nation as well. We are here for you and your family! Don’t hesitate to call us! We work for our customers! Thanks Russ"
Profile photo of Joanna Bradshaw

Joanna Bradshaw

July 25, 2024

5  out of  5
rating by Joanna Bradshaw
"I was when searching for auto insurance and got a call from Richard from Russ Glaze State Farm. Richard was patient with me since I was confused how he got my information. He gave me options, he was attentive and understood my concerns. I would recommend Russ Glaze to everyone in North Texas and make sure to speak to Richard. He ROCKS Thanks Richard"
We responded:
"Joanna, thank you! We love helping families with all their auto, home, life, and health insurance needs. We are one of the top financial service agencies in the nation as well. We are here for you and your family! Don’t hesitate to call us! We work for our customers! Thanks Russ"
Profile photo of Austin Ashby

Austin Ashby

July 15, 2024

5  out of  5
rating by Austin Ashby
"I had a yearly review with Clay and he was very thorough and listened to what I had to say. The visit was quiet easy and took less time than I was expecting"
We responded:
"Austin, thank you for the review! We want to make sure that we take care of you. Price definitely matters but is not the only thing when it comes to your insurance needs for your auto, home, life, and financial services. We have been very blessed to be voted as one of top agencies and have grown to be the largest agency. You can always talk to me on my cell or at the office. Thanks again, Russ"
Profile photo of peyton simpson

peyton simpson

July 3, 2024

5  out of  5
rating by peyton simpson
"This is one of the best insurance buying experiences I've ever had in my life. Russ and Richard provided great service. They also provided great products. The insurance policy I have now is 10 times better than the one I had previously. Lance Simpson"
We responded:
"Lance, thank you for the kind words! We take a lot of pride in taking care of our customers! We are thankful to our panhandle community for helping us become the largest agency in this area. We also great fun to give back to this great community! We love taking care of all your auto, home, life, health, and financial service needs. Thanks again, Russ"
Profile photo of Gonzalo Lira

Gonzalo Lira

June 28, 2024

5  out of  5
rating by Gonzalo Lira
"The team at Russ Glaze State Farm are just wonderful. They're always there for us when we need them and do everything they can to help us. Courteous, professional, and honest. Thank you guys for everything you do for us."
We responded:
"Thank you so much for sending us a message like this. We love taking care of our customers and being a part of our communities in the panhandle! Customers like you make it easy for us to take care of all your auto, home, life, health, and financial service needs. We are blessed to have you guys! You have helped us grow the largest agency in the panhandle. Thanks Russ"
Profile photo of Heather Thomas

Heather Thomas

June 24, 2024

5  out of  5
rating by Heather Thomas
"Richard was great, and provided great service!"
We responded:
"Heather, thank you for the review! Richard and the rest of my team are always training and trying to get better for our customers. We strive to be your one stop shop for auto, home, life, health, and financial services. Thanks Russ"