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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Armando Lopez

Armando Lopez

September 28, 2026

5  out of  5
rating by Armando Lopez
"Christine did Ana amazing job and got me the best rate"
We responded:
"Armando, your kind words are always appreciated! It's great to hear that Christine was able to secure the best rate for you. We appreciate your trust in our agency and look forward to assisting with any future insurance needs."
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Skyler Been

September 25, 2026

5  out of  5
rating by Skyler Been
"Jennifer was my agent and she made everything easy and saved me money on my insurance with a couple vehicles and my home. It’s nice when you want to get something done and they work to get it done asap. Great service and happy to be with them."
We responded:
"Skyler, thanks for sharing your experience with Jennifer! It's fantastic to hear she made the process easy and helped save you money on your vehicles and home insurance. We appreciate your trust in our agency and are here whenever you need us."
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Ronald Anderson

September 25, 2026

5  out of  5
rating by Ronald Anderson
"After 34 years in the military, I have always relied on USAA for most of my insurance needs. My wife and I recently decided to give State Farm a try, and we are so glad we did!
From the very first call, Ms. Cristeen Lucero made us feel like family. She was extremely knowledgeable about auto, home, and life insurance and took the time to make sure we understood all of our options. She even spent over two hours on the phone with my wife answering questions and making sure all of our needs were addressed. We never felt rushed or pressured.
Cristeen truly went above and beyond for our family. Her patience, professionalism, and genuine care made our decision to switch to State Farm an easy one. She has truly been a godsend to our family, and we couldn't be happier with the service we received.
Thank you, Cristeen, for making us feel like more than just customers!"
We responded:
"Ronald, making the move to State Farm feel comfortable and seamless is exactly the kind of experience we want for our customers! Cristeen clearly took the time to make sure you and your wife felt supported throughout the process, and we’re grateful you recognized her care. Thanks for trusting our team with your insurance!"
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Chloe Klaus

September 25, 2026

5  out of  5
rating by Chloe Klaus
"Angel was amazing!! She gave me outstanding customer service and got me the best quote for two cars plus renters insurance. Hate to say goodbye to my old agent but Angel will be my new one."
We responded:
"This is very kind of you, Chloe! Angel will be thrilled to learn about your positive experience, and we're glad she could assist you with your car and renters insurance. We're excited to have you with us and look forward to continuing to meet your insurance needs."
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Drew Phillips

September 25, 2026

1  out of  5
rating by Drew Phillips
"After 30+ years with State Farm, Russ Glaze's office is the worst experience I've had. I carry six policies with him and receive virtually no service.

Here's what you can expect: Nothing gets done right the first time. Rate increases are implemented without explanation. Staff turnover causes constant chaos.

Most importantly: When you file a claim, expect little to no help. Over the years we've had a few no-fault hail and collision claims. Rather than advocate for us, his office provided virtually no support. We handled everything ourselves through State Farm's main channels.

He also made a critical error handling my wife's professional liability insurance. We were told it was correct until we requested proof of coverage and discovered it wasn't. This mistake put her employment at risk.

He functions as a mouthpiece for rate increases, not a customer advocate. I carry six policies and hear from Russ almost never.

Do not use this agent. Switch immediately. You will be disappointed."
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Lyanette Becerra

September 24, 2026

5  out of  5
rating by Lyanette Becerra
"I had a great experience working with Christeena at State Farm! She helped me with my vehicle insurance and made the whole process so easy and stress-free. She was very kind, patient, and took the time to explain everything to me and answer all of my questions. I really appreciate how helpful and professional she was. Thank you so much, Christeena! I definitely recommend her if you’re looking for someone who truly cares about helping you. ❤️"
We responded:
"Lyanette, we’re so glad Christeena was able to make your vehicle insurance experience simple and stress-free! It’s wonderful to know she made the process easier for you. Thanks for recommending our team—we’re always here whenever you need us.
"
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Romana Pizarro

September 24, 2026

5  out of  5
rating by Romana Pizarro
"Jennifer did great on finding ways to help my son get the most competitive auto rates as possible. During the sign up process she went over everything really well and did a good job at explaining every question I had. Thanks you!"
We responded:
"This is wonderful to hear, Romana! We're glad that Jennifer was able to assist your son with competitive auto rates and provide clear explanations during the sign-up process. We appreciate your trust in our agency and are here for any future insurance needs."
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Dj Manyoso 2

September 24, 2026

5  out of  5
rating by Dj Manyoso 2
"Very very, out going, friendly. Easy to deal with. I just switched over from Progressive, I'm glad I'm making the switch to State Farm Insurance."
We responded:
"It’s great to know your transition to State Farm went so smoothly! We’re happy our team could make the process friendly and straightforward from start to finish. Thanks for giving us the opportunity to help with your insurance!"
Profile photo of cathy stone

cathy stone

September 23, 2026

5  out of  5
rating by cathy stone
"Jennifer was great helping me with my quotes. If you ever use State Farm, Russ Glaze call Jennifer she goes above and beyond to help you out. Thank you again Jennifer!!"
We responded:
"Cathy, your kind words about Jennifer really stood out to us! It's wonderful to hear she went above and beyond to assist you with your quotes. We appreciate your recommendation and are here whenever you need us. "
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Ingrid Garcia

September 23, 2026

5  out of  5
rating by Ingrid Garcia
"Seguro"
We responded:
"Ingrid, we’ll take that perfect rating as a little encouragement to keep doing what we do. Thanks for your support!"
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Alazay Castillo

September 22, 2026

5  out of  5
rating by Alazay Castillo
"I’ve been struggling for months trying to find an affordable insurance for me to feel safe driving around with , I’ve looked at every agency and no one helped me like Angel Killough , she took away so much stress but I can finally breathe again and live again . Thank you so much Angel!"
We responded:
"It’s great to hear that Angel made such a positive impression, Alazay. Thank you for sharing! It's wonderful to know that she was able to assist you in finding the right coverage and alleviating your stress. We appreciate your trust in our agency and are here whenever you need us."
Profile photo of Norma Miller

Norma Miller

September 21, 2026

5  out of  5
rating by Norma Miller
"I absolutely recommend this insurance company. They are swift on claims, easy to talk to and very willing to check on my policy with updates when needed. I was in a wreck a year ago. They took care of everything for me, I didn't have to do any of the paperwork. They went above and beyond what they were required to do. This is the most caring insurance company I have used.. and I am 71 years old."
We responded:
"Hi Norma, thank you for your heartfelt recommendation! We're so glad to hear that our team could assist you with your claim and make the process easier. Your trust means a lot to us, and we're here whenever you need us."
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Nadira Lilman

September 18, 2026

5  out of  5
rating by Nadira Lilman
"Amazing and fast service, very responsive and understood exactly what I needed, and offered at low cost!"
We responded:
"Nadira, we’re thankful you took a moment to share your experience! It’s wonderful to know our team was able to understand what you needed and help you find affordable options without making the process complicated. Thanks for trusting us with your insurance!"
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Andrea McLendon

September 17, 2026

5  out of  5
rating by Andrea McLendon
"Jose was very helpful and friendly when he helped us pick out the best auto insurance policy for our needs."
We responded:
"We're grateful you've shared, Andrea! It's wonderful to hear that Jose was helpful and friendly while assisting you with your auto insurance policy. We appreciate your trust in our agency and are here whenever you need us."
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Maday Ybarra

September 17, 2026

5  out of  5
rating by Maday Ybarra
"Jennifer was the complete ultimate best AGENT of all! No one could ever find one like her! I love how she explained every little detail from claim issues to consumer reports to premiums! But in person, she’s soooo stunning & the absolute sweetest! She even offered me a water! Wow! Love her!"
We responded:
"Hi Maday, thank you for sharing such a glowing review about Jennifer! It's fantastic to hear how she took the time to explain everything in detail and made your experience memorable. We're grateful to have her on our team and appreciate your trust in our agency. "
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Lus Chavez

September 15, 2026

5  out of  5
rating by Lus Chavez
"Jennifer was so helpful and patient with me. She got me a great policy at a great rate. So thankful for her help."
We responded:
"Hi Lus, thank you for sharing your inspiring experience with Jennifer! We're thrilled to hear she was able to guide you in discovering a fantastic policy at an incredible rate. Your trust in our agency is truly valued and motivates us to continue making a positive impact."
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Debra Cantrell

September 11, 2026

5  out of  5
rating by Debra Cantrell
"Rainey contacted me to help me save on my insurance from another company. She did just that very fast quote and a great prices . Cut my payment in half or more. After making the payment she right away sent all my cards and information I needed to start driving .!!!"
We responded:
"Debra, saving on your insurance and getting everything set up quickly is always a win! We love hearing that Rainey was able to make the process simple while helping you find a better rate. Thanks for sharing your experience and for trusting our team!
"
Profile photo of Miguel Lopez

Miguel Lopez

September 10, 2026

5  out of  5
rating by Miguel Lopez
"Thanks to Jennifer I form part of State Farm she help me a lot thank u"
We responded:
"Miguel, thanks for the shoutout! We're delighted to hear that Jennifer was able to assist you in joining State Farm and that she was such a great help. If you ever have any questions or need further assistance with your insurance coverage, feel free to reach out to our team."
Profile photo of Paul Turner

Paul Turner

September 10, 2026

5  out of  5
rating by Paul Turner
"Everything has been great, Russ, Christeena, Falynn have been great highly recommend them to take care of your needs."
We responded:
"Thank you for your recommendation, Paul! It's wonderful to hear that we have been able to take care of your needs so effectively. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Anthony

September 6, 2026

5  out of  5
rating by Anthony
"My agent rep. Ms Angel was amazing. She had just the right amount of reach out where I didn't feel rushed or forced into anything to quickly. She answered all my questions and was responsive when I reached out. Thank you Angel."
We responded:
"Anthony, you just gave Ms. Angel a fantastic shoutout! Knowing she was responsive, communicative, and there when you needed assistance is exactly what we love to hear. Reach out anytime our team can help with your insurance needs."
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Paula-Joy James

September 4, 2026

5  out of  5
rating by Paula-Joy James
"Had a great experience becoming a new client with Russ and Angel. Thanks, guys!"
We responded:
"Welcome to the agency, Paula-Joy! We’re excited to hear that your experience as a new client has gotten off to such a wonderful start. If any questions come up along the way, don’t hesitate to reach out—we’re here to help!"
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Andrea Herring

September 4, 2026

5  out of  5
rating by Andrea Herring
"Rainey was so helpful and patient with me while helping me get what I needed, and being patient when I was at work and slow to answer!!!"
We responded:
"Thanks so much, Andrea! We're glad to hear that Rainey was able to assist you with patience and understanding, especially during your busy work schedule. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Kellie Murrell

September 3, 2026

5  out of  5
rating by Kellie Murrell
"Rainey Hawkins is the “Best” Insurance Agent I have ever had. She is very knowledgeable and helpful and explains anything you want to know.
I went with another insurance company for awhile and it was the worst experience I have ever had. I had to come back to my Insurance company!! Never leaving again.
If you need any type of insurance Please call Rainey!! She will not disappoint I promise you!!
Thanks Again Rainey"
We responded:
"What a lovely compliment, Kellie! Thank you so much for your glowing feedback and for sharing your experience with Rainey Hawkins. We're absolutely thrilled to hear that Rainey's knowledge and helpfulness have made such a positive impact on your insurance journey. It's wonderful to have you back with our agency, and we're here to help with any of your insurance needs!"
Profile photo of Venecia Rubalcado

Venecia Rubalcado

September 3, 2026

5  out of  5
rating by Venecia Rubalcado
"I had a great experience working with Jennifer! She was very professional, honest, and straightforward throughout the entire process. She made everything easy to understand and was genuinely helpful. Highly recommend!"
We responded:
"Venecia, it means a lot to hear that Jennifer made everything easy to understand and was so professional throughout the process! Having someone who takes the time to explain things clearly can make such a difference. Thanks for the recommendation and for trusting our team with your insurance!"
Profile photo of Diana Warren

Diana Warren

September 3, 2026

5  out of  5
rating by Diana Warren
"Rainey Hawkins has handled ALL our insurance needs for years and we’d never consider using anyone else! She’s a super insurer!"
We responded:
"Wow, this means so much to us, Diana! We're so grateful for your continued trust in Rainey Hawkins and our agency to handle all your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!"