Reviews
State Farm® Agent Russ Glaze
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Iesha Marie
October 20, 2026
"Huge shoutout to Jose at State Farm for helping me get a great quote today! Fast, friendly, and super helpful service. Couldn't be happier!"
"Hi Iesha Marie, thanks for the shoutout! We're thrilled to hear that Jose provided you with fast and friendly service while getting a great quote. We appreciate your trust in our agency and look forward to assisting you with any future insurance needs."
Larry Root
October 19, 2026
"Jennifer worked with me through the day combining three policies. She went beyond normal preparation and follow up procedures. Thank you, Jennifer. You are an asset. Have a wonderful evening"
"Larry, we’re glad Jennifer could help bring your policies together and make things easier for you! We’ll be sure to pass along your kind words to her. Hope you have a wonderful evening, too!"
Kylaney Breen
October 19, 2026
"Jennifer was incredibly helpful and friendly! She walked me through the process very calmly and made sure I understood everything."
"Thanks for the shout-out, Kylaney! Jennifer will be happy to know her clear explanations and friendly approach made such a difference. We’re glad you had a great experience with our team and are here whenever you need a hand!"
James Beasley
October 16, 2026
"Angel was most helpful with getting insurance. He took care of everything I needed."
"Thanks, James! It's great to hear that Angel was able to assist you with your insurance needs. We appreciate your feedback and are here whenever you need us."
Todd Cooper
October 15, 2026
"Angel was very patient with me as I did not know what I wanted, and he gave me all of my options so that I could make an informed decision! If you are looking for insurance I highly recommend them! Next year when my current home owners insurance runs out, they will most likely get my business."
"Todd, Angel will be glad to see your shoutout! It's great to hear that he helped you explore all your options to make an informed decision. We look forward to assisting you with your homeowners insurance next year. "
John D. Bunnell
October 15, 2026
"Jennifer, Is My Agent !! State Farm is My Insurance Company!! Jennifer, Helped Me and Took Care of “All Insurance Needs” at Present!! Thank You and Good Work !!🇨🇱🇺🇸"
"John, we’re glad you took a moment to leave us a note! It's great to hear that Jennifer has been able to assist with all your insurance needs. We appreciate your trust in our agency and look forward to continuing to serve you."
Terrie Ford
October 15, 2026
"Jennifer was very knowledgeable and extremely cordial. I actually enjoyed working with her."
"Hi Terrie! It sounds like Jennifer took great care of you! We're lucky to have her on our team, and we're happy her knowledge and warm approach made such a good impression. Thanks for giving us the opportunity to help with your insurance needs, Terrie. We're always here for you!"
Jacob
October 9, 2026
"Rainey made this whole process very simple helped me the whole way through and made sure to get me the best rate she possibly could. Highly recommend state farm and if you get a chance talk to Rainey"
"We’re glad you chose our team, Jacob! Rainey will be thrilled to hear how much you appreciated her help in securing the best rate. We’re grateful for your recommendation and look forward to assisting with any future insurance needs."
Closjer ._.
October 2, 2026
"Angel was able to walk me through the process of getting car insurance through text messages alone! He gave me clear instructions, and answered all my questions. Angel is truly amazing."
"Thanks for sharing your experience, Closjer! It's great to hear that Angel was able to assist you so effectively through text messages. We appreciate your trust in our agency for your car insurance needs. "
Daniel Burtram
October 2, 2026
"Jennifer Williams is the absolute best. She has helped me with every single one of my needs and she has come through with everything that I needed. She has gone above and beyond to help me and make sure that I’m happy with the service that I’m receiving.
Very proud to be part of this insurance family"
"We enjoy witnessing when a team member is acknowledged, Daniel! Jennifer Williams is indeed exceptional, and we're delighted to learn how she has assisted you with your insurance needs. We're proud to have you as a member of our insurance family."
Marcel Hajjar
October 2, 2026
"I have always had positive experiences with Rainey she is always extremely helpful and goes out of her way yo make sure you are taken care of!"
"Hi Marcel, thanks for sharing your positive experiences with Rainey! It's great to hear how helpful she has been in ensuring you're well taken care of. We appreciate your trust in our agency and look forward to continuing to assist with your insurance needs."
Andrew Hathaway
October 1, 2026
"Angel helps me out all the time great person helps me when I ask all the questions I have text me back when I need something great at her job fr making sure I am good"
"It's awesome to hear how Angel has been there for you, answering all your questions and ensuring you're well taken care of. We're grateful for your trust in our agency. Thanks, Andrew!"
Elian Rodriguez
October 1, 2026
"Good agent thanks again"
"There’s something special about seeing a customer take the time to leave five stars, Elian. Thanks for the encouragement and for being part of our State Farm community!"
John Cumming
October 1, 2026
"Competent knowledgeable friendly advice. Rainey is a consumate professional. She answered every question. She provided real time alternatives and pricing updates. She never tried to rush me into a decision. After she provided the information, she gave me the space to make the decision. I highly recommend Rainey Hawkins!"
"Hi John,
Thank you for your thoughtful feedback and recommendation! Rainey truly embodies the professionalism and patience we strive for at our agency. We're grateful for your trust and are here whenever you need assistance with your insurance needs. "
Armando Lopez
September 28, 2026
"Christine did Ana amazing job and got me the best rate"
"Armando, your kind words are always appreciated! It's great to hear that Christine was able to secure the best rate for you. We appreciate your trust in our agency and look forward to assisting with any future insurance needs."
Skyler Been
September 25, 2026
"Jennifer was my agent and she made everything easy and saved me money on my insurance with a couple vehicles and my home. It’s nice when you want to get something done and they work to get it done asap. Great service and happy to be with them."
"Skyler, thanks for sharing your experience with Jennifer! It's fantastic to hear she made the process easy and helped save you money on your vehicles and home insurance. We appreciate your trust in our agency and are here whenever you need us."
Ronald Anderson
September 25, 2026
"After 34 years in the military, I have always relied on USAA for most of my insurance needs. My wife and I recently decided to give State Farm a try, and we are so glad we did!
From the very first call, Ms. Cristeen Lucero made us feel like family. She was extremely knowledgeable about auto, home, and life insurance and took the time to make sure we understood all of our options. She even spent over two hours on the phone with my wife answering questions and making sure all of our needs were addressed. We never felt rushed or pressured.
Cristeen truly went above and beyond for our family. Her patience, professionalism, and genuine care made our decision to switch to State Farm an easy one. She has truly been a godsend to our family, and we couldn't be happier with the service we received.
Thank you, Cristeen, for making us feel like more than just customers!"
"Ronald, making the move to State Farm feel comfortable and seamless is exactly the kind of experience we want for our customers! Cristeen clearly took the time to make sure you and your wife felt supported throughout the process, and we’re grateful you recognized her care. Thanks for trusting our team with your insurance!"
Chloe Klaus
September 25, 2026
"Angel was amazing!! She gave me outstanding customer service and got me the best quote for two cars plus renters insurance. Hate to say goodbye to my old agent but Angel will be my new one."
"This is very kind of you, Chloe! Angel will be thrilled to learn about your positive experience, and we're glad she could assist you with your car and renters insurance. We're excited to have you with us and look forward to continuing to meet your insurance needs."
Drew Phillips
September 25, 2026
"After 30+ years with State Farm, Russ Glaze's office is the worst experience I've had. I carry six policies with him and receive virtually no service.
Here's what you can expect: Nothing gets done right the first time. Rate increases are implemented without explanation. Staff turnover causes constant chaos.
Most importantly: When you file a claim, expect little to no help. Over the years we've had a few no-fault hail and collision claims. Rather than advocate for us, his office provided virtually no support. We handled everything ourselves through State Farm's main channels.
He also made a critical error handling my wife's professional liability insurance. We were told it was correct until we requested proof of coverage and discovered it wasn't. This mistake put her employment at risk.
He functions as a mouthpiece for rate increases, not a customer advocate. I carry six policies and hear from Russ almost never.
Do not use this agent. Switch immediately. You will be disappointed."
Lyanette Becerra
September 24, 2026
"I had a great experience working with Christeena at State Farm! She helped me with my vehicle insurance and made the whole process so easy and stress-free. She was very kind, patient, and took the time to explain everything to me and answer all of my questions. I really appreciate how helpful and professional she was. Thank you so much, Christeena! I definitely recommend her if you’re looking for someone who truly cares about helping you. ❤️"
"Lyanette, we’re so glad Christeena was able to make your vehicle insurance experience simple and stress-free! It’s wonderful to know she made the process easier for you. Thanks for recommending our team—we’re always here whenever you need us.
"
Romana Pizarro
September 24, 2026
"Jennifer did great on finding ways to help my son get the most competitive auto rates as possible. During the sign up process she went over everything really well and did a good job at explaining every question I had. Thanks you!"
"This is wonderful to hear, Romana! We're glad that Jennifer was able to assist your son with competitive auto rates and provide clear explanations during the sign-up process. We appreciate your trust in our agency and are here for any future insurance needs."
Dj Manyoso 2
September 24, 2026
"Very very, out going, friendly. Easy to deal with. I just switched over from Progressive, I'm glad I'm making the switch to State Farm Insurance."
"It’s great to know your transition to State Farm went so smoothly! We’re happy our team could make the process friendly and straightforward from start to finish. Thanks for giving us the opportunity to help with your insurance!"
cathy stone
September 23, 2026
"Jennifer was great helping me with my quotes. If you ever use State Farm, Russ Glaze call Jennifer she goes above and beyond to help you out. Thank you again Jennifer!!"
"Cathy, your kind words about Jennifer really stood out to us! It's wonderful to hear she went above and beyond to assist you with your quotes. We appreciate your recommendation and are here whenever you need us. "
Ingrid Garcia
September 23, 2026
"Seguro"
"Ingrid, we’ll take that perfect rating as a little encouragement to keep doing what we do. Thanks for your support!"
Alazay Castillo
September 22, 2026
"I’ve been struggling for months trying to find an affordable insurance for me to feel safe driving around with , I’ve looked at every agency and no one helped me like Angel Killough , she took away so much stress but I can finally breathe again and live again . Thank you so much Angel!"
"It’s great to hear that Angel made such a positive impression, Alazay. Thank you for sharing! It's wonderful to know that she was able to assist you in finding the right coverage and alleviating your stress. We appreciate your trust in our agency and are here whenever you need us."