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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carolynn McFall

November 19, 2025

5  out of  5
rating by Carolynn McFall
"Angel is so sweet, gave me an amazing price on insurance."
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
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Kelly Williams

November 19, 2025

5  out of  5
rating by Kelly Williams
"Angel did a awesome job and was super helpful. She answered all of my questions and gave me great new information."
We responded:
"Thank you, Kelly, for your kind words about Angel's assistance. It's great to hear she was able to provide you with helpful information and answer all your questions. We appreciate your feedback and look forward to serving you again."
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Irene Loza Graham

November 19, 2025

5  out of  5
rating by Irene Loza Graham
"Rainey was very professional, friendly, and patient with me. Very good customer service."
We responded:
"Thank you, Irene, for your kind words about Rainey. We're glad to hear that you had a positive experience with our customer service. If you need anything else, feel free to reach out. "
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rob liles

November 19, 2025

5  out of  5
rating by rob liles
"Jose did a great job. Save me money."
We responded:
"Thank you, Rob, for your feedback! It's great to hear that Jose was able to help you save money. We appreciate your support and look forward to assisting you in the future."
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Texas Iron Productions

November 18, 2025

5  out of  5
rating by Texas Iron Productions
"Angel was a. Angel a great asset to Russ's agency. She went out of her way to make sure that I was taken care of. The whole staff were friendly and willing to help. Very glad that I found them. Frank T H."
We responded:
"Thank you for recognizing Angel's efforts. We're happy to hear that our team was able to assist you effectively. We appreciate your support and look forward to continuing to serve you."
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Ruth Carrillo

November 18, 2025

5  out of  5
rating by Ruth Carrillo
"Angel is amazing! She is profesional and provided accurate information. She is knowledgeable and answered all my questions regarding benefits coverage, deductibles, and premiums. Angel is so sweet and caring-and continues to answer any questions i need help with. Best customer service. The entire staff is so welcoming and helpful with anything I need! 10/10 would recommend them!"
We responded:
"Thank you, Ruth! We're glad to hear that Angel and the team were able to assist you with your insurance needs. Your recommendation means a lot to us. Take care!"
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Heather McKnight

November 14, 2025

5  out of  5
rating by Heather McKnight
"Jose and Candace were great to work with. They have exceptional customer service and was able to save us money on our auto and home policies."
We responded:
"Thank you, Heather, for your kind words about Jose and Candace. It's great to hear they provided you with exceptional service and savings on your policies. We appreciate your feedback and look forward to continuing to serve you."
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Dianna McGill

November 13, 2025

5  out of  5
rating by Dianna McGill
"Jose was an exceptional representative..he explained insurance coverage & policies very well!! Thank you."
We responded:
"Thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you!"
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Janet Burgess

November 12, 2025

5  out of  5
rating by Janet Burgess
"Jennifer is awesome! It’s nice to have someone I can trust."
We responded:
"Thank you, Janet! It's good to know you trust Janet with your insurance needs. We appreciate your feedback and support."
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Brandon Perez

November 12, 2025

5  out of  5
rating by Brandon Perez
"Jose was awesome to work with! He made the whole insurance process super fast and easy. He explained everything clearly and made sure I understood my options. Very professional and informative — I highly recommend him if you’re looking for great service and someone who truly cares about helping you!"
We responded:
"Thank you for the wonderful five-star review! Knowing you had a great experience is the highest praise we can receive. We genuinely value your business."
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Shea’ Burgan

November 11, 2025

5  out of  5
rating by Shea’ Burgan
"Jose Villafuerte is amazing! He was so friendly and attentive during this process. He signed me up with absolutely no hassle and got me an amazing rate! Thank you, Jose!"
We responded:
"Thank you! We're glad to hear that Jose provided you with friendly and attentive service, and that you got a great rate. Your feedback is much appreciated. "
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Arturo Perez

November 11, 2025

5  out of  5
rating by Arturo Perez
"Thank you, Jose for the great service!! He was able to bundle our house and cars and save us money. And he was even able to help me out get some insurance on my classic cars. Great customer service!!"
We responded:
"Thank you, Arturo! We're glad to hear that Jose was able to assist you with bundling your insurance and finding coverage for your classic cars. We appreciate your feedback and look forward to serving you again."
Profile photo of Terry Wilson

Terry Wilson

November 10, 2025

5  out of  5
rating by Terry Wilson
"Jennifer Williams did an awesome job save me money great employee thank you all very much"
We responded:
"Fantastic! Nothing makes us happier than hearing success stories like yours. Thank you for being such a wonderful customer – we genuinely value your trust."
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Michael Garcia

November 8, 2025

5  out of  5
rating by Michael Garcia
"Angel is very helpful and kind!"
We responded:
"Thank you, Michael, for your kind words about Angel. We're glad to hear that you found the assistance helpful. If you need anything else, feel free to reach out."
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Debra McMillan

November 7, 2025

5  out of  5
rating by Debra McMillan
"Angel is the BEST! Has helped with a few requests and got it resolved."
We responded:
"Thank you, Debra, for your kind words about Angel! We're glad to hear that your requests were handled efficiently. If you need any further assistance, feel free to reach out."
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Scottie Clark

November 7, 2025

5  out of  5
rating by Scottie Clark
"The Custmer service is grate and so are the rates"
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
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larry aldeis

November 7, 2025

5  out of  5
rating by larry aldeis
"Angel went above and beyond to help with my auto and home insurance."
We responded:
"Thank you, Larry, for your kind words about Angel's assistance with your insurance needs. We're glad to hear that you had a positive experience with us. If you need anything else, feel free to reach out."
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Cortney Arnold

November 6, 2025

5  out of  5
rating by Cortney Arnold
"I could not recommend Jennifer Willam’s more when it comes to insuring ALL of the things!! Jennifer went above and beyond to make sure I fully understood all my options for auto, life, and renters insurance. She was patient, professional, and genuinely had my best interests at heart. Excellent customer service from start to finish!"
We responded:
"Thank you, Cortney, for your kind words about Jennifer! It's great to hear that she provided you with such thorough and caring service. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Take care!"
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Jordan Johnson

October 30, 2025

5  out of  5
rating by Jordan Johnson
"Jose was phenomenal and had a great follow through getting the best coverage and quote that works for my family. Thank you, Jose!"
We responded:
"Thank you, Jordan, for your kind words about Jose. We're glad to hear that he was able to assist you in finding the right coverage for your family. If you have any more questions or need further assistance, feel free to reach out."
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shawn wheat

October 23, 2025

5  out of  5
rating by shawn wheat
"I had numerous questions regarding my policy. Falynn was absolutely wonderful to work with. She answered every question, dug deeper into the issue, and got it resolved beyond my satisfaction, all while being kind and patient. She is absolutely wonderful to work with. I can’t say “Thank you” enough!"
We responded:
"Thank you, Shawn, for your kind words about Falynn. We're glad she could assist you with your policy questions and provide the support you needed. Your feedback is greatly appreciated. Take care!"
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Malori Lee

October 21, 2025

5  out of  5
rating by Malori Lee
"Jose helped me out with adding renters insurance to my current bundle I have with State Farm! He was super quick with my request and made it super easy! I’m very appreciative of him and his help! 10/10 would recommend using this State Farm team!"
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Armando Gutierrez

October 15, 2025

5  out of  5
rating by Armando Gutierrez
"Very informative and great customer service."
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
Profile photo of Ana Esperanza Lin

Ana Esperanza Lin

October 9, 2025

5  out of  5
rating by Ana Esperanza Lin
"Angel is AMAZING! She provided Great quotes, she was incredibly kind, and we had fun conversations !! Thank you!!!"
We responded:
"Ana, thank you so much for the review! We will work hard to take care of all your insurance and financial service needs at Russ Glaze State Farm. Thanks Russ "
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steven smith

October 6, 2025

5  out of  5
rating by steven smith
"The service I received from Rainey was superb! She answered all my questions and even anticipated several I didn't think of! Can't recommend these people enough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our RUSS GLAZE State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! RUSS GLAZE"
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Brittany Fry

October 1, 2025

5  out of  5
rating by Brittany Fry
"Candace and the team are absolutely wonderful to work with! She was professional, knowledgeable, and patient in answering all of my questions. She made the process smooth and stress-free, and I truly appreciate her kindness and attention to detail. Everyone in the Amarillo office has also been so helpful and kind, which makes every interaction a great experience. I highly recommend Candace and the entire team for your insurance needs!"
We responded:
"Brittany, thank you very much for the review! We are so thankful for your business. Russ"